05/24/2022 – Liliana Andrade Shelton

Bought and sold a Single Family home in 2022 in Tijeras, NM.

Lisa is the best buyer’s broker there is in town. My family just purchased our third home over the last 15 years with Lisa’s help and I can’t say enough good things about our experience (s). Lisa is knowledgeable, personable, a true professional, and she just goes above and beyond to help in any way that she can and make the home buying experience actually enjoyable and less stressful. We also just sold a house with Lisa’s help and the process was just as smooth! I have recommended her to many friends in town and i am happy to highly recommend her here too! Thank you Lisa!

05/24/2022 BUNU1

Bought a Single Family home in 2022 in Placitas, NM.

Outstanding broker for out-of-state home purchase!!

Firstly, we both very much appreciated Lisa’s expert guidance throughout the entire process — from showing us homes remotely (by video), through the offer and final closing stages, as well as making sure we stayed on track with all of our contract procedures and deadlines.

We always felt that we were in the best of hands as Lisa is a true real estate professional and a very hard worker. This was after first trying another broker who we quickly realized was not going to work out for us in such a lightning fast market (especially as a “remote” client).

More than that though, we also felt that Lisa was looking out for our interests and not just trying to close another sale. She genuinely cares for her clients and it shows!

Important to note is the fact that doing this process remotely (and outside of ABQ), made for extra work and effort on her part, especially with all of the extra inspections and estimates we wanted to do. Since we were out of state, Lisa (with help from her terrific associate Deva) had to schedule and drive back and forth for every single inspection and/or estimate, some of which took hours. But this made all the difference in helping with our negotiations (and also knowing exactly what we were getting into).

We are so grateful that Lisa was willing and able to make all of that happen and cannot recommend her highly enough. If you want a broker that is up to the task of running down all the properties you want to see, and then following through on every aspect of the buying process with an expert hand, look no further than Lisa Hebenstreit!!

One last note, Lisa is also just a really nice lady to work with. I can only imagine how busy she must be at any given time, but she always makes the time to speak with you (and make calls on your behalf, etc.) and is just the nicest person to deal with.

02/21/2022 – angelhelp4u

Bought a Single Family home in 2021 in Tijeras, NM.

What a team!!! Lisa Hebenstreit and Deva Bonm…we worked with them for several months in our recent search for a home in New Mexico. They were always responsive, helpful, efficient, and very knowledgable at all levels of the buying process beginning to end. I feel they went “above and beyond” with their assistance, and I highly recommend them as great resources to sell or purchase a home. They’re a 10 in my book! LeeAnn Wehr

02/15/2022 – Jairek Lyons

Bought a Single Family home in 2022 in Albuquerque, NM.

Lisa was very attentive. She was quick to respond and very flexible when we needed something done last minute. She was a great help during the contract and negotiation with her advice and analyzing the inspections and market trends. I will definitely be recommending her to my friends as she made this home buying process much less painful than it could’ve been.

11/11/2021 – Jayde J Donnelly

Bought a Vacant Land home in 2021 in Albuquerque, NM.

I selected Lisa when looking for a buyer broker in Albuquerque NM area. I lucked out when I found her. She helped me find a home in 6 weeks in a very competitive market. She knows the market well and was very are responsive throughout process. She proved to be a very sharp negotiator and was able to get most of the cost of replacing a dangerous electric panel covered. She even went the extra mile of kicking part of the replacement when the seller wouldn’t cover whole cost. I didn’t ask or demand it of her, she just did it. I am very glad I found her. She was a joy to work with.

10/24/2021 – johnny745

Bought a Single Family home in 2021 in Albuquerque, NM.

Lisa is the type of broker who would write up an offer at 10:30 PM on a Sunday night. Incredible experience working with her. Plus she is one heck of a negotiator. She made the home buying process easy.

09/26/2021 – zydecats

Bought a Single Family home in 2021 in Albuquerque, NM.

My wife and I wanted to move from Louisiana to Albuquerque this past summer and chose Lisa to help us in this effort after looking over website reviews of available Albuquerque buyer agents. During the 1 week that we were able to spend physically in Albuquerque looking for a new home, Lisa was beyond helpful and knowledgeable in finding us numerous homes to look at that fit our criteria. Unfortunately, our search coincided with the home buying boom of 2021 and we weren’t able to quickly land a new home before having to head back to Louisiana. Lisa continued our search with us remotely by visiting potential homes and sharing what she saw with us via FaceTime. Long story short, with Lisa’s help we were finally able to buy a new home in Albuquerque! We could not have done this without Lisa’s considerable knowledge and experience regarding the Albuquerque housing market during the unexpected house buying boom. During this entire process we we’re impressed with her level of professionalism and always felt like we were her number one priority. For anyone looking to buy or sell a home in the Albuquerque area, we highly recommend going with Lisa. You will not be disappointed.

09/07/2021 – zane72092

Bought a Condo home in 2021 in Albuquerque, NM.

Buying a home can be an intimidating process. Even more so if you are a first time home buyer. If Lisa Hebenstreit had not been with me to talk me through all of this, I don’t think I could have done it. Lisa was so well experienced with the entire process and that really helped me to relax throughout the whole thing. I HIGHLY RECOMMEND Lisa Hebenstreit to anyone who is trying to buy a home in this area!!!

07/01/2021 – Cheryl Betterly

Bought a Single Family home in 2021 in Placitas, NM.

Lisa was a dream to work with. For as busy as the real estate business is these days, Lisa never missed a beat and was always prompt with communication. We were particularly impressed with her overall knowledge not just of Albuquerque but all the surrounding areas as well (including Placitas, Tijeras and Edgewood). She is a very pleasant and genuine person. We also very much appreciated her expertise at representing buyer’s and helping us to navigate the purchase of our home in such a crazy market, while also being first time homebuyers. She was very organized and always willing to answer our questions or allay any anxieties. I cannot say enough positive things about her.

06/18/2021 – zuser20190921072211260

Bought a Single Family home in 2021 in Albuquerque, NM.

I have worked with Lisa on multiple properties- both buying as my broker and through her FSBONM service. Besides just being a wonderful human being, she is the best advocate for anyone concerning a real estate transaction. She is down to earth, realistic, experienced, has amazing attention to details, is attentive to document details throughout the entire process of buying or selling a home, and is patient and pleasant all the time. There is absolutely no drama with Lisa- just focus and hard work on her part. She provides a spreadsheet of sorts that lays out dates important in the process to close. Everyone involved benefits from her organizational skills and attention to detail.

After working with her for many years now, I know she has a positive working relationship with many of the real estate agents, title companies, inspectors and financial folks in the Albuquerque metropolitan area. She is always the ultimate professional and treats all her clients with respect and generous consideration. She is one of those people that can easily pivot when things change suddenly, getting focused on a new path right away with no problem. I would recommend Lisa for anyone needing to buy or sell a home. You’ll have a great advocate working for you to protect your interests in the process- and probably make a friend for life!

04/13/2021 – susanajames

Sold a Single Family home in 2012 in Albuquerque, NM.

I have worked with Lisa Hebenstreit for more than 10 years using her FSBO to sell three homes and Buyers Broker of New Mexico to purchase three homes. With her knowledge, professionalism and constant support I would not buy or sell with anyone else. No matter what issues came up in the process of selling or buying, and there always are, Lisa was a problem solver and never wavered in doing whatever was necessary to resolve them. I especially appreciated her timely communicating important information, dates, timelines that kept everything on task. With her years of experience Lisa knows this business inside and out and what she doesn’t know she will find someone who does. Plus, she is one of the most sincere and enjoyable people I have ever met!

04/09/2021 – Megan S

Bought a Single Family home in 2021 in Albuquerque, NM.

Lisa was amazing!! If we (my boyfriend and I) ever need a realtor again I’m going straight to her. We were buying from out of state, and she was able to set up a lot of house tours while we were in town. She has a really sharp eye for issues with homes, and being a first-time home buyer, we found this extremely helpful. She was also able to go out to the home with the inspector (whom she had to schedule more than once because the builder had some serious miscommunication issues on when the home would actually be complete, but she still handled it no problem!). There were several communication issues with the builders as to when the house would be done, and when closing would happen (none of these were Lisa’s fault), and she really did well in trying to bridge the communication gap with them. She was also available for questions anytime, was really quick to respond, and most importantly had caught a missing inspection addendum in our purchase agreement. She had them add one before we signed, and this was really helpful because the builder kept trying to get us to close before the house was even done. We also didn’t feel any pressure from Lisa about buying a home. It was obvious she had our best interests in mind.

I also noticed she does her price negotiations based on the same information the lender uses to determine the price of a home, so you won’t be offering a price too high or too low.

03/09/2021 – bobby mullin88

Bought a Vacant Land home in 2021 in Albuquerque, NM.

Lisa was a pleasure to work with! Buying our first home was an intimidating experience, but with Lisa’s help it went so smoothly. She offered great advice and insight on the market conditions, was quick to respond to any questions and scheduling tours of homes for sale. When we finally put in an offer and began the process, Lisa was on top of the paperwork and ensured everything went smoothly. Friends of ours recommended Lisa after purchasing a home last year, and we couldn’t be happier with their referral.

12/13/2020 – frperezj

Sold a Single Family home in 2020 in Albuquerque, NM.

Lisa helped us purchase our first home in 2008. We had such a positive experience buying our first home with her we contacted her to help us with our next home for our growing family.

Lisa was patient with us as we worked through the process of finding a home that fit our needs. She also helped us work through the process of listing and selling our first home, which sold quickly.

If we decide to buy another home, we will be contacting Lisa to help us buy the home.

11/11/2020 – erin gallegos1

Bought a Single Family home in 2020 in Albuquerque, NM.

Lisa is a fantastic realtor! Attentive, caring, and super savvy! She has been a realtor for many years and it shows! Lisa helped my husband and I purchase our first home, which we just closed on yesterday. Woo hoo! Before we found the home we ended up purchasing, Lisa regularly showed us homes we were interested in for almost 6 months. She was extremely attentive and provided expert advice and guidance whenever we had questions. Lisa went above and beyond and advocated for my husband and I when small issues came up throughout the home buying process. The home we found is perfect and we are so grateful to Lisa for helping us find our dream home!!

10/04/2020 – zuser20200416091137338

Bought a Single Family home in 2020 in Sandia Park, NM.

Lisa helped me buy my first house during the pandemic and I cannot recommend Lisa highly enough. Whether it’s your first house or the 10th, I recommend that you work with Lisa. Lisa is knowledgeable, patient, thorough, responsive and works with your best interest in mind and with utmost integrity. Lisa helped me avoid so many pitfalls, went above and beyond to help me during what turned out to be a challenging situation and moreover, Lisa is so nice and pleasant to work with (this matters with someone you end up spending as much time with as you do with a home buying situation that lasts 2-3 months).

10/01/2020 – secretstapler

Bought a Single Family home in 2020 in Albuquerque, NM.

This is the second time we worked with Lisa. She helped us buy our first home in 2013, and now, seven years and two kids later, she helped us upgrade to a larger home.

Lisa is incredibly knowledgeable and incredibly patient. She looked at lots of houses with us, some a couple of times, before we settled on the one we bought. The house we chose was For Sale By Owner, so Lisa ended up having to walk the sellers through many of the steps in the process. She also helped keep the lender and title company on track, as they were overwhelmed with the Covid-19 boom. She was responsive, patient and cheerful through it all and made sure we closed on time.

We are hoping that this is the last house that we buy, but if we ever buy a house again, we’ll definitely use Lisa then, too.

10/01/2020 – reissbre

Bought a Single Family home in 2020 in Albuquerque, NM.

Lisa is kind, very responsive, and knowledgeable — all traits that I think make her an excellent choice as a realtor. As first time home buyers, we were constantly asking her questions and needing a guiding hand through the process. Lisa was always quick to respond and answered questions in a helpful and compassionate way. She was always honest with us about both the flaws and advantages she saw in the houses we viewed.

Houses in our price range were selling incredibly quickly, and Lisa made herself available to view houses within the hour sometimes so we could get in a offer if we liked the place. Her responsiveness is undoubtedly how we were able to purchase our current home!

I would and will recommend Lisa to anyone buying or selling a home in New Mexico.

06/08/2020 – zuser20150306190757292

Bought a Single Family home in 2020 in Albuquerque, NM.

My fiancé and I are first-time home buyers. Lisa was extremely professional, reliable, competent, responsive, and organized.

Once we made an offer on a house, she made the home-purchasing process extremely straightforward for us: She provided us an outline of key dates and answered any questions we had in a timely manner.

She also had great recommendations for the other things that go along with the home-buying process: the various inspectors, cleaners, etc.

04/17/2020 – abby m110

Bought a Single Family home in 2020 in Albuquerque, NM.

This was my first experience buying a home and Lisa made the process so straightforward. She explained all that was going on and made it easy for me to stay on top of all that is involved. She is very knowledgable and certainly put my mind at ease through what could have been a very stressful process. She was highly recommended to me and I highly recommend her myself!

03/06/2020 – lakecabincrafts

Bought a Single Family home in 2020 in Rio Rancho, NM.

We consider ourselves very fortunate to have found Lisa Hebenstreit represent us in purchasing our home in Rio Rancho. We are not new to buying property but this was by far the best representation we have ever had. Lisa is extremely knowledgeable and competent and she expertly guided us through every step of the process from showing houses to us, making the offer, arranging inspections, and all the way through to the closing which she had previously checked to make sure everything was correct and at closing she checked that I was signing everything properly. It was such a relief to have her on the job, checking everything and, most importantly, representing my interests exclusively.

Lisa is also very kind and pleasant to deal with. She gets along with everyone involved in the process and negotiates very well. She also goes way out of her way to be helpful and volunteers to do things she certainly does not have to do! We recommend her most highly to anyone buying property, from beginners to experienced buyers. You will not go wrong with Lisa.

11/09/2019 – patross60

Bought a Single Family home in 2019 in Rio Rancho, NM.

This is not the first time Lisa represented us here in Albuquerque and if anyone asks, I know one of the best agents in town. We must have seen over 50 houses with Lisa. While we were looking at the form and fit, Lisa looked at the overall house condition. Her sharp eyes noticed leaks in the roof, age and last inspection of AC and hot water tanks, cracks in stucco and anything else about the place we needed to know. When we decided, Lisa walked us through everything we needed and recommended firms for inspection and closing. She is really professional in every way and it is easy to recommend her.

11/09/2019 – user5627035

Bought a Single Family home in 2019 in Rio Rancho, NM.

I am so pleased to write a review of the professional real Estate services I received from Lisa Hebenstreit.

My husband and I left our home state of California, where we have lived for 60 years. We decided on New Mexico for a number of reasons and were fortunate to have Lisa as our Broker for this massive life change.

I have never visited New Mexico and the last time my husband was here was when he was 7 years old and living in Los Alamos. We were overwhelmed.

Lisa met us for a week in Feb of 2019 when the weather was a chilly 16 degrees and snowing. She had selected at least 15 properties for us to view. We had had several phone calls prior to this visit so she could get a feel for what we thought we might like.

Her choices were really good ones. We drove all over this city and if the intention was to impress us with this beautiful area, it worked! We were hooked.

We listed our house in March of 2019 and sold it shortly thereafter. We finally found temporary residence in Rio Rancho on June 1. After we settled a bit, we hit the road with Lisa in search of our dream home.

It wasn’t long before we found it!

While I am looking at paint colors and flowers and the general layout of the homes we were viewing, Lisa was paying attention to the “hidden” problems new homeowners just don’t see until it is too late. She knew about heating, a/c, water softeners and more that we never had to deal with in Cali. In retrospect, I was so grateful for this because, for sure, there were homes that had secret issues that we would not have been happy with. Further, since we were interested in a view, she made sure to check any potential or pending land sales that might block that view. Again, something else I wouldn’t have thought of!

Lisa’s attention to detail and all those things giddy home buyers just don’t pay attention to is just one part of the experience we had with her. She has a delightful, no pressure personality that just makes talking to her easy.

She’s also a very good driver!

I give Lisa 5 Stars and HIGHLY recommend her! You won’t be disappointed! (I’m sure she is a great negotiator, but we didn’t have to test this as we happily paid full price for our house).

08/18/2019 – mshoppel

Bought a home in 2019 in Eldorado Heights, Albuquerque, NM 87111

We worked with Lisa as a buyer’s broker on a home search that concluded in July, 2019. Lisa’s referrals were exceptionally positive, and the comments made by her referrals were identical to our experience. Lisa is an experienced professional. She is not “salesy” or pushy. She is patient and a  listener; she will help you find what you’re looking for. She is organized and diligent: she will stay on issues until they are resolved, and keep the process moving forward. She is an efficient and effective negotiator with seller’s agents. She knows the tools of her profession, i.e. how to quickly obtain and present real estate data (comps, etc.) needed by buyers — most of which are only available to agents and brokers in NM. She has a sharp eye when viewing homes: she will raise potential concerns that she notices. She is both knowledgeable and fluent with the various types of contracts and agreements (and there are many) that can come into play during the buying process, and can quickly convey the meaning behind the legalese. Given her experience, she’s developed her own tools and resources to simplify and streamline the buying process, including customized timelines/due dates for meeting deadlines, along with an array of professional contacts she’s worked with through the years (inspectors of all kind, appraisers, title companies, etc.) with whom she has relationships, and all of which are valuable. We give her our highest recommendation.

07/24/2019 – Kate and Stuart

Bought a Single Family home in 2019 in Pueblo Alto, Albuquerque, NM

Our experience with Lisa Hebenstreit (buyer broker) exceeded our expectations. Throughout the home buying experience, Lisa’s professionalism reassured us that having a caring, responsive, and detail oriented broker was crucial for our successful home search. As first-time homebuyers, we often felt  overwhelmed by real estate lingo, timelines, fitting home viewings into our schedule, and educating ourselves about the financial commitment we were about to embark on. Lisa provided guidance through all of the stressors we encountered, and made the process smooth, successful, and exciting. We always felt comfortable reaching out to Lisa with any questions, and she always had an answer for us. Her responsiveness is incredible. We always had pertinent questions answered quickly, or an update that she was researching our question and would get back to us as soon as she had an answer. Here is an experience we had with Lisa that we feel proves her value as a broker. We decided to put an offer on a house. The house was competitively priced and wouldn’t last long so we needed to act quickly. We called Lisa and within the hour, we were face to face at a casual place. Within that short time, Lisa prepared all documents and prepared to walk us through the process.

We met for 3 hours. She walked us through each page of the offer and we asked questions about almost every page. So, within 4 hours, we had decided to put an offer in on a house and were confident with all terms within our offer. To us, that knowledge proved invaluable for the entire process. Lisa made an intimidating process easy, and made sure we were certain we knew of everything we were signing up for. In the age of digital document signing, we find it common to breeze through signatures without ever having the luxury of an expert explaining the nuances of the contracts. Lisa is precisely the expert we hope everybody has the opportunity to partner with.

Our experience with Lisa was fantastic. We know that even after we’ve closed, Lisa is still a resource for us. She’s recommended contractors, stores, and services for all of our moving needs. We hope anybody buying a house in Albuquerque has the opportunity to work with Lisa! She earned our highest recommendation because of her dedication to making sure we found a home that was right for us.

11/12/2018 Rachel

Lisa was wonderful to work with and I highly recommend her! As first time homebuyers, there was a lot that my husband and I didn’t know, but Lisa was there with us every step of the way. She kept us informed, answered all of our questions, and helped to point out things that we should be paying  attention to in homes we viewed as well as details of the contracts and other paperwork that we otherwise might have overlooked. Her attention to detail helped me to feel reassured about the whole process.

11/6/2018 Michael

Working with Lisa was such an amazing experience since we were in Colorado and the home we were buying was in New Mexico! The logistics of buying a home in another state can be a challenge but everything went quite well! I would recommend Lisa to anyone. Lisa’s attention to details is beyond  impressive.

10/13/2018 Robert

I found Lisa after firing two real estate agents who were supposed to be working in my “best interest” as a buyer. Lisa was honest, intelligent and highly experienced. She outlined the path at the start of each phase in the process, and took the time to answer all my questions. She is a true  professional, and I highly recommend her.

8/7/2018 Chris

We trust Lisa and she’s a stickler for the details!

From the get go, we knew Lisa had our best interest at heart when it came to buying our next home! Truth be told, we were surprised with how she pointed out things that were wrong with our future home choices (as well as the benefits), but  that’s just the honesty and frankness you are going to get with Lisa. She views homes every day and it was nice to know we could learn from her experience! We truly felt she wanted us to find the BEST home for us rather than just finding us a home!

We are also busy people, so we knew we could rely on a phone call or a reminder text to make sure things were taken care of before closing! She is just really great at crossing the t’s and dotting the i’s when setting up all the appointments, following through with the inspection team, and negotiating with the sellers! For example, she sent us Excel docs outlining all the upcoming appointments, attended all inspection meetings, asked questions, made recommendations, and set up follow-up appts when needed. All in all, we knew things would go smoothly because we had her on our team.

I would highly recommend Lisa to other friends and family! As a matter of fact, we already have and will continue to do so! Good luck and happy house hunting!

6/6/2018 Spiralsquirrel

She is responsive, efficient, honest, friendly and knows her job. You really could not ask for a better agent to escort you through the process of purchasing a house.

6/5/2018 Ahad

It was a great experience working with Lisa Hebenstreit, she was knowledgeable, helpful and she provided the best customer service for purchase of our house.

6/4/2018 DLBCC

If you are reading this review, then I was in your shoes 2 months ago. Now, thanks to Lisa, we are living in a great house that meets all our needs.

I was an out-of-state buyer and knew very little of the Albuquerque area, but I had a long list of requirements. Lisa went above and beyond to help  us with our move to NM. I almost feel guilty describing everything she did, because it would set the bar too high (I doubt she would want to set that type of expectation for all her clients).

Lisa provided us with many options to review online. Then, Lisa spent an entire weekend driving us to over a dozen properties. Lisa assisted us with all of the offer and negotiations, and provided us with expert advice during each step. Lisa got us into the house that we wanted, for a price lower than we were expecting, and a closing date 2 weeks early.

Lisa worked great with us. But, come on, we are easy people to work with (yea, right). One thing in particular that really stood out was how well Lisa worked with the seller’s agent. This is very important; the better these agents can work together and communicate with each other, the easier the deal is. Because Lisa has such a good rapport with the selling agents, she is able to get the best terms in a timely manner.

Did I say we were out-of-state? Yes, Lisa did a bunch of stuff that we could not do because we lived over 1,500 miles away. She was constantly checking on the house, investigating utilities, letting contractors in the house, and overseeing repairs. She did a ton of work for us that is not part of her job responsibilities.

If you are reading reviews of Lisa because you need an agent to buy a house in NM, then you may notice that she has many 5 star ratings. We noticed the same thing, and now we know why…


Lisa was very helpful in the purchase of my house. I was very specific in the area I wanted to buy and had a few homes I wanted to look at right away. She was quickly able to provide listing information and schedule viewings. Lisa explained the offer and purchase process with me before we put  an offer on one of the houses which made the process easy. During the purchase of the house she was very thorough, accommodating and helpful! Thanks Lisa!

11/29/2017 Pat

Lisa set up our FLEXMLS account, arranged viewings of the condominiums we selected and pointed out items that we needed to be concerned about for negotiations. She is very thorough and efficient. After the work she did finding us a place for our Daughter, there was no way we were going to go with  another Real Estate Agent.

10/20/2017 Barb

We loved working with Lisa Hebenstreit, from the moment we arrived in Albuquerque, NM until closing on our new home. In addition to being energetic, friendly and personable, she is highly professional, knows the real estate market, and worked tirelessly as our buyers agent in finding us the best  quality home to meet our needs. Lisa addressed all our concerns, answered our bottomless list of questions, provided us with expert contacts, etc. all attesting to her attention to the many details involved in making a home purchase. Her tact and negotiation skills in working with sellers agents is superior, and really helped us get the house of our dreams! For anyone purchasing a home in the greater Albuquerque area, and are looking for a savvy and professional buyers agent, Lisa Hebenstreit is the perfect choice.

5/18/2017 Alex

Lisa is very knowledgeable and patient buyer’s agent. After spending several days with her, we had to return home. The next day we saw an attractive listing and she viewed it for us and videoed it live. We made an offer and it was accepted. There are not many Realtors we would have trusted in that  way. If you are looking for a buyer’s agent, she’s the best!

12/9/2016 C.B.R.

Great agent to help in buying a home. First and most important, Lisa is a super person. She is a person you can trust to look out for your interest and give you honest insight in your quest to buy a home. My wife and I really enjoyed working with her in finding a new home. She was on top of  everything, did good comps and was always fun to be around. She is knowledgeable of the market and works well with other agents. We would definitely use her again.

12/9/2016 Melody

Lisa was knowledgeable, insightful and very responsive. She really bent over backwards to help us, taking on numerous small tasks to help make our buying experience easier and more positive. Before AND after the sale!

10/14/2016 Joe

Lisa is always responsive to telephone calls and is very knowledgeable about the local real estate market. She is very patient with her clients and listens very well to her clients’ input, then presents options that address those requests. We observed that she never tried to sell us on a property  about which we had reservations, even though we may have liked certain aspects of it. We were impressed that her goal was to match us with the home we would feel comfortable in. If she sensed we had reservations about a property, she encouraged us to not settle for something that was less than ideal. The best solution to our housing needs was more important than her immediate commission. That is a rare quality. We highly recommend Lisa’s services if anyone is in need of a realtor that truly puts the client first.

9/17/16 J.M.

Great realtor. Worked with us through many listings. Understood our situation and was willing to stick it out to get things done. Could not recommend a better person to work with.

8/4/16 Pam

There aren’t enough great words to properly describe Lisa and her expertise. As a first time homebuyer, I found Lisa from the reviews on Zillow. One phone call to her sealed the deal, she was for me. Lisa helped me through a whole year of waiting on a short sale for my house. It was not easy since  their lender was in Florida. She never missed an extension deadline, and always kept me up to date on the latest (or lack thereof) activity. Lisa is extremely professional. The first offer I ever put on a house, Lisa asked me if I had earnest money. She did not bat an eye or laugh when I asked “Who’s Ernest”? I consider myself lucky to have found someone like Lisa to represent me. She truly is a wonderful person. Thank you Lisa!


We just moved in to our beautiful new home with Lisa as our realtor and I keep thinking how there would have been no way to do this without her. We have three kids and my husband and I have both have busy careers with no extra time or vacation during the home buying process. Lisa literally took  care of everything and more. She knocked on neighbors doors with me to find out about safety and some questions I had. She is incredibly knowledgeable, professional, and delightful to work with. She has good relationships with several different types of inspectors, etc. and they have told me individually that she is the easiest person to work with. Lisa also helped us buy our first home seven years ago, before we had kids and while we were in school and on a tight budget. It took us longer to find a house then, and she was respectful and generous as always. Both times she helped us buy our house she understood our needs right away and made everything as easy as possible. She also helped us get the best deal while making sure the houses were safe and all bases covered. It seems like everyone already has a realtor that someone else has recommended, but I promise she is the best!

3/31/2016 AUWOW1979

My home buying process was an adventure, with a few unexpected twists and turns. But Lisa was always organized, punctual and knowledgeable. More than that, she really seemed to care and respect myself and my family. I love my new house and I would be more than happy to recommend Lisa to any new  home buyer! 

3/30/2016 Dan

I have bought several homes from various realtors over 35 years and Lisa is the best I have ever worked with. She made a time line immediately of how the items would come up and when they needed to be accomplished by. She attended every house inspection, of which there was several, with us  and came to the closing. Even after we closed the house, she called 10 days later to see if all was going well. I have already recommended her to a close friend without hesitation as I know she will do them a great job.

1/31/16 Brea

Lisa Hebenstreit is phenomenal. Her expertise in real estate is wide ranging: Albuquerque and New Mexico real estate, state and local laws, specific building codes, housing market trends, home construction, and how to spot a good investment. She is very detail-oriented and thorough in her work. No  detail is overlooked, no matter how small.

I have used a buyer’s broker in the past with good success. I like the fact they work for me, not the seller. They are looking out for my interests exclusively. However, I never expected the level of commitment and service Lisa provided. As my wife and I visited various properties, Lisa very astutely pointed out signs of neglect or potential problems. Her keen eye and knowledge of home construction was very helpful to us in choosing the right home. Once we made an offer on our chosen house, Lisa was our advocate and watch-dog. Not only did she stay on top of all the closing details, but she recommended inspections and repairs we had not even considered. At times, I was ready to just be done with the process, but Lisa encouraged us to continue to negotiate until everything was resolved. Although Lisa is a kind, gentle person, when it comes to real estate details she is like a pit bull. She will not let go of something until it is completed properly.

We could not have bought our home without Lisa. Thanks to her efforts, we now have the home of our dreams.

11/12/15 Mark

Lisa helped us locate a home and negotiate a good deal in a tight time frame. She provided us with great information on home prices and value comparisons, and was very attentive to any prospective problems as we evaluated homes.

10/29/15 Suzanne

There aren’t enough superlatives in my vocabulary to describe how amazing Lisa is, as a real estate broker! She is on top of everything that needs to be done and is truly the most efficient professional I have ever worked with. We spent a weekend looking at homes with Lisa and she was incredibly  organized, knowledgeable and fun to be with! She was extremely patient with us, even when we were worn out from two days of visiting homes and couldn’t think clearly anymore. Once we found the home we wanted, Lisa masterfully orchestrated everything that needed to be done. I never worried for a second about missing anything because she demonstrated over and over again that she had everything under control. If you need a broker in the Albuquerque area, you can feel completely confident in choosing Lisa. She is phenomenal!

10/11/15 Natalie

It’s been two and a half months since my fiancé and I moved into our home that Lisa helped us find and buy. We wish to say that Lisa is an amazing person, as well as the best professional agent we could have hoped for. Lisa assisted us through each step of the process, tactfully telling us about  the ins-and-outs of each step, yet also giving honest feedback that allowed us to think and feel that we always had the best, sound advice. We can’t recommend Lisa enough. We feel fortunate and blessed to have had Lisa work with us. Oh, and we think she helped us score with getting instant equity as soon as we signed the papers. She’s too modest to say so, but she was instrumental in negotiations which turned in our favor. Thank you, Lisa.

8/24/2015 Mark

Bought home in 2015

Lisa served as both buyers agent for the home I purchased. I listed with her for sale by owner and she was the agent that placed my home on multiple listing for me. She is very knowledgeable about what is needed on both sides and extremely responsive. I would give her an A+ for both transactions.

7/2/15 Kate

Bought home in 2015

I can honestly say Lisa has been the most professional and organized real estate person I’ve ever worked with! I felt she was like a ‘friend’ in addition to being such a great representative of the real estate business. What a joy to work with someone like Lisa. She should be awarded a GREAT BIG GOLD STAR for being the Realtors’ Realtor!!!
Thank you Lisa!!!

6/24/15 Paul

Bought Home in 2015

As a first time home buyer, I couldn’t have asked for a better realtor than Lisa. She was trustworthy, knowledgeable, and patient. I didn’t know much about buying a house when I started my search. I had nothing but questions. Lisa was always willing to answer them. If she didn’t know the  answer, she was quick to find out for me. It was a comfort to have such an experienced realtor working for me. Lisa wanted to find me the right house, not just a house. She didn’t care if it took 1 month or 6, if we looked at 10 houses or 100. She never pressured me. She always gave honest feedback. She understood how monumental a decision buying a home is, and wanted to make sure I ended up completely satisfied with my purchase. That is exactly what happened. I would highly recommend Lisa to anyone who is looking to purchase a home.

3/19/15 Sadaf

Bought home in 2015

I had the pleasure of working with a professional, lights-on, positive, beautiful women who is Lisa Hebenstreit. This beautiful lady put at ease every single time things got wild. (Which I learned Throughout a home process this is normal) and I was the lucky one whom had the help of an amazing  Realtor Lisa Hebenstreit Who was there every second of the process while holding on tight, by believing in me that it was going to happen, because there were days that I wanted to give up and shoot the deal. She brought up my spirits every single time. You need a realtor, she is the one you gotta get in touch with one word to describe her would be, AMAZING!! 

3/8/15 Mike & Patti

Bought home in 2015

I located Lisa online while searching for a buyer’s agent. Her online visibility was very high. I described the property details that I was looking for. She contacted me immediately with conforming listings available. I am a very moody guy and change directions often. I really do not like real estate agents and am very suspicious. Lisa never flinched at my manner, just continued a professional pursuit of a property that would meet my needs. When a property nothing like I had requested caught my eye, she negotiated a very good deal for me, and then stopped my from sandbagging my pending transaction repeatedly as my buyer’s remorse kicked in.

Lisa knows the area and inventory very well, is cooperative, kind and positive. Stays tightly focused on goals and adheres to client instructions. She completely changed my opinion of real estate professionals.

She was always completely prepared to make the next step in the buying process and anticipated all the things I’d want and the questions I would raise. Everything was always early, never late. This woman can do more in a day that I ever needed.

She is a friend, a champion and the best agent you could ever engage.

12/16/14 Victoria & Rick

Bought a home in 2014

My husband and I looked for such a long time for just the right home for us. I think it took about 8 months! Lisa was always there for us in every conceivable way and never lost patience. We saw how terrible so many agents were in the ABQ area during this process and couldn’t have been more thankful to have a level-headed and helpful agent such as Lisa Hebenstreit. During such an important search and purchase, it’s a bonus to have an agent with such warmth, she was always a pleasure to be with. I’ve had many agents through the years, and she was the best in every way. She’s gentle when appropriate but stands firm for her client. As a client, you get the best of both worlds. She has more experience than your usual agent since she’s a broker, as well. You can’t do any better. We have already referred her to anyone looking for a home.

12/04/2014 Will & Michelle

Bought a home in 2014

Lisa was absolutely perfect! I could not say enough about how amazing the home buying experience was with her. My family and I flew into ABQ and had 2 days to view homes before we had to fly out. We also told her whatever home we chose, must be ours and ready to move in, in 17 days! Yes! It sounds crazy to expect something like that, and it was, but she pulled it off! We emailed her our dream list of homes on a Friday. It was 44 homes total. She completely dedicated her entire Saturday and Sunday to us, from sun up to sun down. We felt like royalty. Over the course of her Friday before our visit, she managed to arrange showings of all 44 homes with their listing agents. We did 22 homes on Saturday and 22 on Sunday! She never acted annoyed or bothered at all! She patiently went through all 44 homes with us. Needless to say our 44th house was visited on Sunday afternoon and we never found our dream home. Later that day, from out hotel, my wife and I found what we thought was the one on Zillow. We let her know and within hours she had arranged the showing and drove out to meet us at house number 45! It was the one! She sat down in a coffee shop with us, and made sure all the paperwork was done before we had to catch our flight back to North Carolina! She put in the offer for us and it was instantly accepted with every single one of our terms! We flew out of ABQ the next day and begged her to make the keys ours in 17 days when we were moving to ABQ permanently. She did it! It seemed like she was working 6am to 10pm on closing for us over those next 17 days. She was doing it all. Calling us, our bank, the listing agent. She honestly made the impossible, possible and moved at light speed! My family and I will always owe an immense debt of gratitude to Lisa Hebenstreit and to this day, are still in awe of her one of kind in the world type of dedication and kindness. I promise you, a better realtor does not exist! She honestly made our home buying experience an absolute dream come true. Thank You, thank you, thank you Lisa!

08/27/2014 – Kay K.

Bought a Single Family home in 2014 in Academy Estates East, Albuquerque, NM.

I very much enjoyed working with Lisa. She was professional and personable and was tireless in helping me find a new home. She also provided professional advice on difficult sale of my existing home. She was knowledgeable, patient and always professional.

08/11/2014 Diana & Jay

Bought a home in 2014.

Lisa took on our request to help us buy a property that she had never seen. We found the house and decided to make an offer, then realized we needed our own agent – not the seller’s agent. Lisa’s expertise was apparent from the first conversation. She worked with us through a difficult negotiation and now we’re living in our new home! We will work with Lisa for all our future property needs in Albuquerque.

06/11/2014 Clyde & Cynthia

Bought a home in 2014

Lisa helped us purchase our Dream Home! Because of her knowledge of and expertise on Foreclosures, we got a great deal on our purchase. Not only is she professional, she is also very personable. During our buying process,we learned a lot from her. She showed us that patience is a virtue and it payed off. She also provided us guidance and advice on renting or selling our existing home. We will not hesitate to refer her to anyone interested in buying or selling a home. Thank You Lisa!

05/23/2014 Frank & Collin

Bought a home in 2014

Lisa was a wonderful buyer’s broker for us. We were referred to her by some of our friends and will definitely recommend her to anyone in the future. We could not have bought the perfect house without her. My wife and I were first time home buyers and really didn’t know much of anything about buying a house. Lisa walked us through every step of the way from looking at houses, to closing, and even some last minute items that came up after closing. She showed us dozens of houses over the course of 6 months (we were very picky first time buyers) and gave sound advice about the properties we were considering. She really made the process easier for us and I would not be sitting in my new home right now writing this review without her!

04/02/2014 David T.

Bought a Single Family home in 2014 in Academy Hills Park, Albuquerque, NM.

An excellent buyer’s broker! She helped us greatly with our search for a house and skillfully guided us through the whole buying process. She also has a wealth of contacts that she can recommend for such things as financing, roof repair, lock changing, etc.

04/02/2014 Carl & Lynne S.

Bought a Single Family home in 2014 in N Campus, Albuquerque, NM.

Lisa did a fabulous job finding us a house. We had a several specific requests including finding a house in our same neighborhood. This took 2-3 years but she never lost her patience and showed us many homes. When we found one she was very knowledgeable about the many details that are involved. She made it so easy for us and we would never use anyone else.

Sept. 2013 Michael

Most impressive I found her willingness to go along with my own plans – which was a completely different approach. I had created a list of 80 (yes, that’s eight zero) houses. About half of them I wanted to take a look in, the rest I only wanted to visit in a “drive by”. And all should be done within 2 days. The catch is – I usually know within a few minutes, sometimes even with a first look, if a house is interesting or if we can leave immediately. With this strategy we could not only visit everything I wanted to see, but could go over the houses which became favorites a second time, and still were finished by 4:00 PM the second day. Now I know this marathon is not for everyone, but I thank Lisa for going through with me and bringing everything to a good end. Many realtors know their stuff, but her investment in me as a client was just the extra tick deeper. She certainly was instrumental in bringing this endeavor to a happy ending.

September 16, 2013 Diane and Fletcher

Thank you very much for your assistance with this.  I have told numerous people about your business and had only very positive things to say about you.  In fact, one of the potential buyers even contacted me about your service and I recommended you enthusiastically to him.  Needless to say, we were very, very pleased with the help you provided.  We would have lost money if I had found it necessary to hire a real estate agent and then pay a 6% commission.  Thank you, again, for your competent, prompt, and clear help.

2013, Theodore H. and Amy K

My wife and I were buying our first house when we went to Lisa. She was prompt, dedicated, considerate, committed, and amiable. We knew we wanted a buyer’s agent which is how we found Lisa’s name amid many others, but her simple and inviting website drew us straight to her. It was in the entire process that Lisa shined, from searching for listings to visiting houses straight through to closing. She helped fill us in with her expertise and wisdom when we had questions, never hesitated to voice our concerns to appropriate parties, and she was our first and best advocate when our inexperience invited opportunities to be taken advantage of. Thank goodness for Lisa because no one could ever have taken advantage of us with her at our side. It goes without saying that we will recommend Lisa to everyone we ever know who needs a house and we recommend her to you, too.

2013, Ann

Lisa is very good at what she does. She took all 4 of us to many, many houses. With a crowd not everyone agrees on what they like. Lisa managed this family dynamic with great diplomacy. She represented us skillfully in negotiations with the seller and their agent. I would definitely use Lisa again.

2012 Dave and Emily

My husband and I recently hired Lisa as our Buyer’s Broker. Having gone through the process twice before, we would definitely recommend using Lisa. She knows the area and its quirks very well!

2008 Sherry

Lisa is the best of the best!! She is the person you would want on your side when buying a home. She is organized, efficient and very knowledgeable of the real estate market. She is your best friend during one of the most stressful and exciting times of your life.

2009 David

I was in a hurry to find a home in 2009. I called Lisa and she turned on the engine to finding me a home. What I needed was very specific (location ,price,terms). She sent me 8-10 listing a week that fulfilled my needs to a T. Once the weekend rolled around we were off and looking. I often found homes and instantly visualized living there. Lisa would notice things that would be a pricey problem later. The complete opposite of other agents I have dealt with since, who often glossed over negatives to make a sale. She and I looked at 20-30 houses. I am so glad I worked with Lisa because I am still in love with my home three years later. Last year she was a big help when I was going to sell my deceased fathers home (she looked, helped price and told me about comparisons in the neighborhood). I will always work with Lisa as my five star pro.

2011 Karen

Lisa is very professional and knowledgeable concerning the area we are interested in as well as the schools in that district. She is quick to notice positive and possible problems at each property we review. She is especially patient with me, as we are still searching for the perfect home to meet the needs of our family.

2010 Paul

My wife and I had a great experience with Lisa as our broker. She was very responsive to our requests. Lisa was very professional and as a result, we have referred her to our family and friends that have looked for homes in the Albuquerque area.

2012 Mary

Lisa Hebenstreit is a very professional and thorough realtor. She goes the extra mile for her clients. I am an inactive realtor and know no other realtor with her exemplary qualifications and reputation. Will always work with Lisa.

2012, Dawn

Lisa has been a total professional during a challenging home purchase. She has made sure the process continued to progress despite the challenges of dealing with a bankruptcy trustee. She has been meticulous with the documents. She is very responsive and easy to contact. I would recommend Lisa and intend to use her on future home purchases.

2012 Thomas

Lisa fit my personality perfectly. I was well prepared to buy a house, but it was still quite overwhelming at times. Lisa’s knowledge of good neighborhoods and what houses will sell quickly, and what houses will sit was very helpful. More helpful was how on the ball she was, responding to questions and needs almost immediately, and always checking on my interests. I started out looking at houses myself, and hiring Lisa was the smartest thing I did. I would not have ended up with the great deal on the great house I got. I would recommend Lisa even if you aren’t a first-time home buyer.

2011 Nick and Mary Ann

Lisa helped us find a duplex in Albuquerque. We live in the Phoenix metro area where it is very hot in the summer. We have three grand children living in ABQ and thought it would be nice to spend summers there where we could be cooler and play with the kids. We started lookiing for condos. Lisa was very accomodating and patient taking us all over the city while we tried to decide we wanted. She listened carefully while my wife and I discussed the pros and cons of each place. At the end she found us a duplex close to the kids and at a price that appraised well under the market. To top it off, we have rented half of the duplex, which is now paying for itself. Lisa is a great agent. I would recommend her to my best friends.

Nov 8, 2011 Susan

Lisa helped me sell my home in about 3 months compared to the 9 months I had it listed with ***** and not even one offer. You will be wasting your time and money letting someone else sell YOUR home. I sold my home because I could show off all it’s best features to prospective buyers and address all of their questions and concerns immediately. Lisa had all the products, information and paperwork I needed for the whole selling/offer/closing process. She was always available and as involved as I needed her to be. After the sale of my home she spent six months helping me find my new home. Lisa is a true professional, an expert in the business and one of the most likable people I have ever met. I look forward to working with her again!

Oct 27, 2011 Daniels

Lisa is a charming, personable, and very professional agent. She is meticulous and hard working at everything she does in her profession and her clients are obviously very happy with her. Her ease and patience make the stress of home buying and selling melt away. We couldn’t be happier!

Aug 31, 2011 Kat

Lisa…great! honest approach, effective, aggressive, when needed….available all the time, quick and thorough follow through…patient, as well…she doesn’t drop the ball….she can do it all…represent the buyer or seller…quality professional expert in her field.

Jul 19, 2011 Veronica

So pleased with the service! Working with Lisa was wonderful. She has great attention to detail, calm, professional, and so helpful. She answered our endless questions thoughtfully and helped walk us through the process of buying our first home. I would highly recommend her to my friends and family.

Jan 26, 2011 Trudy

I have used Lisa’s fsbonm.com to sell 3 houses in the past, and just recently used Lisa as my buyer’s agent with buying another home. Throughout the years, Lisa has been thorough, knowledgable, tactful and persistent with every detail imaginable. She has gone to great extent and effort to ensure that every question I had was completed answered, every person involved with the purchase of my home did 100% of their job, and that every piece of paperwork involved in the offer, purchase and closing of my home was absolutely right and thorough. Lisa’s professionalism is proven through the years and her relationships with others involved in all the various aspects of the real estate business are mutually respectful and demanding of excellence. She has a way in dealing with clients that make it easy to trust her and know she’ll be there 110% for you. She has spent many hours in serious negotiations fighting for my cause, and it made for a successful transaction, where I think with alot of other realtors, the deal would have fallen through. I would not hesitate to recommend Lisa and her fsbonm.com website to anyone. She is a wonderful person with a great sense of humor, and a terrific negotiator to have on your side.

Jan 25, 2011 Heather H

Wonderful experience. Lisa is a great agent. Buying our home with Lisa definitely helped ease some of the stress from myself and my husband. There were even times our loan officer asked for something and we had no idea what he was asking for. Lisa talked to him to help figure out what he needed and we had no problems completing our loan. She is friendly and professional and great with children too. I would definitely ask Lisa to be my agent again.

Jun 8, 2010 Kristine

Outstanding service! We had a great experience buying a home with Lisa as our agent. The whole process, which definitely included some stressful negotiations, was made so much easier and more pleasant by Lisa’s communication style, professionalism and expertise. She was helpful and flexible from our first phone conversation all the way to closing the deal!!! I would not hesitate for even a second to use her services again or recommend her to friends and family.

Apr 1, 2010 Don

Painless! I chose the MLS option to sell my house. The process through Lisa’s agency was painless and I liked having more control over the marketing strategy. The timing must have been right because I had a signed contract twelve days after the listing was activated. I tried to sell using a full service agent two years ago and failed to receive one offer after six months. I would definitely recommend going this route if you have any experience at all in selling a previously owned house.

Mar 13, 2010 Vickie

Great Experience! Thanks to Lisa, I was able to sell my house quickly and saved thousands of dollars. Lisa has great expertise and is there to help and support you along the way. I would definitely use this service again!