Testimonials
08/18/2019 - mshoppel
Bought a home in 2019 in Eldorado Heights, Albuquerque, NM 87111.
We worked with Lisa as a buyer's broker on a home search that concluded in July, 2019. Lisa's referrals were exceptionally positive, and the comments made by her referrals were identical to our experience. Lisa is an experienced professional. She is not "salesy" or pushy. She is patient and a listener; she will help you find what you're looking for. She is organized and diligent: she will stay on issues until they are resolved, and keep the process moving forward. She is an efficient and effective negotiator with seller's agents. She knows the tools of her profession, i.e. how to quickly obtain and present real estate data (comps, etc.) needed by buyers -- most of which are only available to agents and brokers in NM. She has a sharp eye when viewing homes: she will raise potential concerns that she notices. She is both knowledgeable and fluent with the various types of contracts and agreements (and there are many) that can come into play during the buying process, and can quickly convey the meaning behind the legalese. Given her experience, she's developed her own tools and resources to simplify and streamline the buying process, including customized timelines/due dates for meeting deadlines, along with an array of professional contacts she's worked with through the years (inspectors of all kind, appraisers, title companies, etc.) with whom she has relationships, and all of which are valuable. We give her our highest recommendation.
08/18/2019 - mshoppel
Bought a home in 2019 in Eldorado Heights, Albuquerque, NM 87111.
07/24/2019 - kateandstuart2017
Bought a Single Family home in 2019 in Pueblo Alto, Albuquerque, NM.
Our experience with Lisa Hebenstreit (buyer broker) exceeded our expectations. Throughout the home buying experience, Lisa’s professionalism reassured us that having a caring, responsive, and detail oriented broker was crucial for our successful home search.
As first-time homebuyers, we often felt overwhelmed by real estate lingo, timelines, fitting home viewings into our schedule, and educating ourselves about the financial commitment we were about to embark on. Lisa provided guidance through all of the stressors we encountered, and made the process smooth, successful, and exciting.
We always felt comfortable reaching out to Lisa with any questions, and she always had an answer for us. Her responsiveness is incredible. We always had pertinent questions answered quickly, or an update that she was researching our question and would get back to us as soon as she had an answer.
Here is an experience we had with Lisa that we feel proves her value as a broker. We decided to put an offer on a house. The house was competitively priced and wouldn’t last long so we needed to act quickly. We called Lisa and within the hour, we were face to face at a casual place. Within that short time, Lisa prepared all documents and prepared to walk us through the process. We met for 3 hours. She walked us through each page of the offer and we asked questions about almost every page. So, within 4 hours, we had decided to put an offer in on a house and were confident with all terms within our offer. To us, that knowledge proved invaluable for the entire process.
Lisa made an intimidating process easy, and made sure we were certain we knew of everything we were signing up for. In the age of digital document signing, we find it common to breeze through signatures without ever having the luxury of an expert explaining the nuances of the contracts. Lisa is precisely the expert we hope everybody has the opportunity to partner with.
Our experience with Lisa was fantastic. We know that even after we’ve closed, Lisa is still a resource for us. She’s recommended contractors, stores, and services for all of our moving needs. We hope anybody buying a house in Albuquerque has the opportunity to work with Lisa! She earned our highest recommendation because of her dedication to making sure we found a home that was right for us.
07/24/2019 - kateandstuart2017
Lisa was wonderful to work with and I highly recommend her! As first time homebuyers, there was a lot that my husband and I didn't know, but Lisa was there with us every step of the way. She kept us informed, answered all of our questions, and helped to point out things that we should be paying attention to in homes we viewed as well as details of the contracts and other paperwork that we otherwise might have overlooked. Her attention to detail helped me to feel reassured about the whole process.
Rachel
11/12/2018
Working with Lisa was such an amazing experience since we were in Colorado and the home we were buying was in New Mexico! The logistics of buying a home in another state can be a challenge but everything went quite well! I would recommend Lisa to anyone. Lisa’s attention to details is beyond impressive.
Michael
11/6/2018
I found Lisa after firing two real estate agents who were supposed to be working in my "best interest" as a buyer. Lisa was honest, intelligent and highly experienced. She outlined the path at the start of each phase in the process, and took the time to answer all my questions. She is a true professional, and I highly recommend her.
Robert
10/13/2018
We trust Lisa and she’s a stickler for the details!
From the get go, we knew Lisa had our best interest at heart when it came to buying our next home! Truth be told, we were surprised with how she pointed out things that were wrong with our future home choices (as well as the benefits), but that’s just the honesty and frankness you are going to get with Lisa. She views homes every day and it was nice to know we could learn from her experience! We truly felt she wanted us to find the BEST home for us rather than just finding us a home!
We are also busy people, so we knew we could rely on a phone call or a reminder text to make sure things were taken care of before closing! She is just really great at crossing the t’s and dotting the i’s when setting up all the appointments, following through with the inspection team, and negotiating with the sellers! For example, she sent us Excel docs outlining all the upcoming appointments, attended all inspection meetings, asked questions, made recommendations, and set up follow-up appts when needed. All in all, we knew things would go smoothly because we had her on our team.
I would highly recommend Lisa to other friends and family! As a matter of fact, we already have and will continue to do so! Good luck and happy house hunting!
Chris
8/7/2018
She is responsive, efficient, honest, friendly and knows her job. You really could not ask for a better agent to escort you through the process of purchasing a house.
Spiralsquirrel
6/6/2018
It was a great experience working with Lisa Hebenstreit, she was knowledgeable, helpful and she provided the best customer service for purchase of our house.
Ahad
6/5/2018
If you are reading this review, then I was in your shoes 2 months ago. Now, thanks to Lisa, we are living in a great house that meets all our needs.
I was an out-of-state buyer and knew very little of the Albuquerque area, but I had a long list of requirements. Lisa went above and beyond to help us with our move to NM. I almost feel guilty describing everything she did, because it would set the bar too high (I doubt she would want to set that type of expectation for all her clients).
Lisa provided us with many options to review online. Then, Lisa spent an entire weekend driving us to over a dozen properties. Lisa assisted us with all of the offer and negotiations, and provided us with expert advice during each step. Lisa got us into the house that we wanted, for a price lower than we were expecting, and a closing date 2 weeks early.
Lisa worked great with us. But, come on, we are easy people to work with (yea, right). One thing in particular that really stood out was how well Lisa worked with the seller's agent. This is very important; the better these agents can work together and communicate with each other, the easier the deal is. Because Lisa has such a good rapport with the selling agents, she is able to get the best terms in a timely manner.
Did I say we were out-of-state? Yes, Lisa did a bunch of stuff that we could not do because we lived over 1,500 miles away. She was constantly checking on the house, investigating utilities, letting contractors in the house, and overseeing repairs. She did a ton of work for us that is not part of her job responsibilities.
If you are reading reviews of Lisa because you need an agent to buy a house in NM, then you may notice that she has many 5 star ratings. We noticed the same thing, and now we know why...
DLBCC
6/4/2018
Lisa was very helpful in the purchase of my house. I was very specific in the area I wanted to buy and had a few homes I wanted to look at right away. She was quickly able to provide listing information and schedule viewings. Lisa explained the offer and purchase process with me before we put an offer on one of the houses which made the process easy. During the purchase of the house she was very thorough, accommodating and helpful! Thanks Lisa!
12/20/2017
Lisa set up our FLEXMLS account, arranged viewings of the condominiums we selected and pointed out items that we needed to be concerned about for negotiations. She is very thorough and efficient. After the work she did finding us a place for our Daughter, there was no way we were going to go with another Real Estate Agent.
Pat
11/29/2017
We loved working with Lisa Hebenstreit, from the moment we arrived in Albuquerque, NM until closing on our new home. In addition to being energetic, friendly and personable, she is highly professional, knows the real estate market, and worked tirelessly as our buyers agent in finding us the best quality home to meet our needs. Lisa addressed all our concerns, answered our bottomless list of questions, provided us with expert contacts, etc. all attesting to her attention to the many details involved in making a home purchase. Her tact and negotiation skills in working with sellers agents is superior, and really helped us get the house of our dreams! For anyone purchasing a home in the greater Albuquerque area, and are looking for a savvy and professional buyers agent, Lisa Hebenstreit is the perfect choice.
Barb
10/20/2017
Lisa is very knowledgeable and patient buyer's agent. After spending several days with her, we had to return home. The next day we saw an attractive listing and she viewed it for us and videoed it live. We made an offer and it was accepted. There are not many Realtors we would have trusted in that way. If you are looking for a buyer's agent, she's the best!
Alex
5/18/2017
Great agent to help in buying a home. First and most important, Lisa is a super person. She is a person you can trust to look out for your interest and give you honest insight in your quest to buy a home. My wife and I really enjoyed working with her in finding a new home. She was on top of everything, did good comps and was always fun to be around. She is knowledgable of the market and works well with other agents. We would definitely use her again.
C.B.R.
12/9/2016
Lisa was knowledgeable, insightful and very responsive. She really bent over backwards to help us, taking on numerous small tasks to help make our buying exprience easier and more positive. Before AND after the sale!
Melody
12/9/2016
Lisa is always responsive to telephone calls and is very knowledgeable about the local real estate market. She is very patient with her clients and listens very well to her clients' input, then presents options that address those requests. We observed that she never tried to sell us on a property about which we had reservations, even though we may have liked certain aspects of it. We were impressed that her goal was to match us with the home we would feel comfortable in. If she sensed we had reservations about a property, she encouraged us to not settle for something that was less than ideal. The best solution to our housing needs was more important than her immediate commission. That is a rare quality. We highly recommend Lisa's services if anyone is in need of a realtor that truly puts the client first.
Joe
10/14/2016
Great realtor. Worked with us through many listings. Understood our situation and was willing to stick it out to get things done. Could not recommend a better person to work with.
J.M.
9/17/16
There aren’t enough great words to properly describe Lisa and her expertise. As a first time homebuyer, I found Lisa from the reviews on Zillow. One phone call to her sealed the deal, she was for me. Lisa helped me through a whole year of waiting on a short sale for my house. It was not easy since their lender was in Florida. She never missed an extension deadline, and always kept me up to date on the latest (or lack thereof) activity. Lisa is extremely professional. The first offer I ever put on a house, Lisa asked me if I had earnest money. She did not bat an eye or laugh when I asked “Who’s Ernest� I consider myself lucky to have found someone like Lisa to represent me. She truly is a wonderful person. Thank you Lisa!
Pam
8/4/16
We just moved in to our beautiful new home with Lisa as our realtor and I keep thinking how there would have been no way to do this without her. We have three kids and my husband and I have both have busy careers with no extra time or vacation during the home buying process. Lisa literally took care of everything and more. She knocked on neighbors doors with me to find out about safety and some questions I had. She is incredibly knowledgeable, professional, and delightful to work with. She has good relationships with several different types of inspectors, etc. and they have told me individually that she is the easiest person to work with. Lisa also helped us buy our first home seven years ago, before we had kids and while we were in school and on a tight budget. It took us longer to find a house then, and she was respectful and generous as always. Both times she helped us buy our house she understood our needs right away and made everything as easy as possible. She also helped us get the best deal while making sure the houses were safe and all bases covered. It seems like everyone already has a realtor that someone else has recommended, but I promise she is the best!
4/18/16
My home buying process was an adventure, with a few unexpected twists and turns. But Lisa was always organized, punctual and knowledgeable. More than that, she really seemed to care and respect myself and my family. I love my new house and I would be more than happy to recommend Lisa to any new home buyer!
AUWOW1979
3/31/2016
I have bought several homes from various realtors over 35 years and Lisa is the best I have ever worked with. She made a time line immediately of how the items would come up and when they needed to be accomplished by. She attended every house inspection, of which there was several, with us and came to the closing. Even after we closed the house, she called 10 days later to see if all was going well. I have already recommended her to a close friend without hesitation as I know she will do them a great job.
Dan
3/30/2016
Lisa Hebenstreit is phenomenal. Her expertise in real estate is wide ranging: Albuquerque and New Mexico real estate, state and local laws, specific building codes, housing market trends, home construction, and how to spot a good investment. She is very detail-oriented and thorough in her work. No detail is overlooked, no matter how small.
I have used a buyer's broker in the past with good success. I like the fact they work for me, not the seller. They are looking out for my interests exclusively. However, I never expected the level of commitment and service Lisa provided. As my wife and I visited various properties, Lisa very astutely pointed out signs of neglect or potential problems. Her keen eye and knowledge of home construction was very helpful to us in choosing the right home. Once we made an offer on our chosen house, Lisa was our advocate and watch-dog. Not only did she stay on top of all the closing details, but she recommended inspections and repairs we had not even considered. At times, I was ready to just be done with the process, but Lisa encouraged us to continue to negotiate until everything was resolved. Although Lisa is a kind, gentle person, when it comes to real estate details she is like a pit bull. She will not let go of something until it is completed properly.
We could not have bought our home without Lisa. Thanks to her efforts, we now have the home of our dreams
Brea
1/31/16
Lisa helped us locate a home and negotiate a good deal in a tight time frame. She provided us with great information on home prices and value comparisons, and was very attentive to any prospective problems as we evaluated homes.
Mark
11/12/15
There aren't enough superlatives in my vocabulary to describe how amazing Lisa is, as a real estate broker! She is on top of everything that needs to be done and is truly the most efficient professional I have ever worked with. We spent a weekend looking at homes with Lisa and she was incredibly organized, knowledgeable and fun to be with! She was extremely patient with us, even when we were worn out from two days of visiting homes and couldn't think clearly anymore. Once we found the home we wanted, Lisa masterfully orchestrated everything that needed to be done. I never worried for a second about missing anything because she demonstrated over and over again that she had everything under control. If you need a broker in the Albuquerque area, you can feel completely confident in choosing Lisa. She is phenomenal!
Suzanne
10/29/15
It's been two and a half months since my fianc� and I moved into our home that Lisa helped us find and buy. We wish to say that Lisa is an amazing person, as well as the best professional agent we could have hoped for. Lisa assisted us through each step of the process, tactfully telling us about the ins-and-outs of each step, yet also giving honest feedback that allowed us to think and feel that we always had the best, sound advice. We can't recommend Lisa enough. We feel fortunate and blessed to have had Lisa work with us. Oh, and we think she helped us score with getting instant equity as soon as we signed the papers. She's too modest to say so, but she was instrumental in negotiations which turned in our favor. Thank you, Lisa.
Natalie
10/11/15
Lisa served as both buyers agent for the home I
purchased. I listed with her for sale by owner and she was the agent that
placed my home on multiple listing for me. She is
very knowledgeable about what is needed on both sides and extremely
responsive. I would give her an A+ for both transactions.
Mark
8/24/2015
Bought home in 2015
I can honestly say Lisa has
been the most professional and organized real estate person I've ever worked
with! I felt she was like a 'friend' in addition to being such a great
representative of the real estate business. What a joy to work with someone like
Lisa. She should be awarded a GREAT BIG GOLD STAR for being the Realtors'
Realtor!!!
Thank you Lisa!!!
Kate
7/2/15
Bought home in 2015
As a first time home buyer, I couldn't have asked for a better realtor than Lisa. She was trustworthy, knowledgeable, and patient. I didn't know much about buying a house when I started my search. I had nothing but questions. Lisa was always willing to answer them. If she didn't know the answer, she was quick to find out for me. It was a comfort to have such an experienced realtor working for me. Lisa wanted to find me the right house, not just a house. She didn't care if it took 1 month or 6, if we looked at 10 houses or 100. She never pressured me. She always gave honest feedback. She understood how monumental a decision buying a home is, and wanted to make sure I ended up completely satisfied with my purchase. That is exactly what happened. I would highly recommend Lisa to anyone who is looking to purchase a home.
Paul
6/24/15
Bought home in 2015
I had the pleasure of working with a professional, lights-on, positive, beautiful women who is Lisa Hebenstreit. This beautiful lady put at ease every single time things got wild. (Which I learned Throughout a home process this is normal) and I was the lucky one whom had the help of an amazing Realtor Lisa Hebenstreit Who was there every second of the process while holding on tight, by believing in me that it was going to happen, because there were days that I wanted to give up and shoot the deal. She brought up my spirits every single time. You need a realtor, she is the one you gotta get in touch with one word to describe her would be, AMAZING!!
Sadaf
3/19/15
Bought home in 2015
I located Lisa online while searching for a buyer's agent. Her online visibility was very high. I described the property details that I was looking for. She contacted me immediately with conforming listings available. I am a very moody guy and change directions often. I really do not like real estate agents and am very suspicious. Lisa never flinched at my manner, just continued a professional pursuit of a property that would meet my needs. When a property nothing like I had requested caught my eye, she negotiated a very good deal for me, and then stopped my from sandbagging my pending transaction repeatedly as my buyer's remorse kicked in.
Lisa knows the area and inventory very well, is cooperative, kind and positive. Stays tightly focused on goals and adheres to client instructions. She completely changed my opinion of real estate professionals.
She was always completely prepared to make the next step in the buying process and anticipated all the things I'd want and the questions I would raise. Everything was always early, never late. This woman can do more in a day that I ever needed.
She is a friend, a champion and the best agent you could ever engage.
Mike & Patti
3/8/15
Bought a home in 2015
My husband and I looked for such a long time for just the right home for us. I think it took about 8 months! Lisa was always there for us in every conceivable way and never lost patience. We saw how terrible so many agents were in the ABQ area during this process and couldn't have been more thankful to have a level-headed and helpful agent such as Lisa Hebenstreit. During such an important search and purchase, it's abonus to have an agent with such warmth, she was always a pleasure to be with. I've had many agents through the years, and she was the best in every way. She's gentle when appropriate but stands firm for her client. As a client, you get the best of both worlds. She has more experience than your usual agent since she's a broker, as well. You can't do any better. We have already referred her to anyone looking for a home.
Victoria & Rick
12/16/14
Bought a home in 2014
Lisa was absolutely perfect! I could not say enough about how amazing the home buying experience was with her. My family and I flew into ABQ and had 2 days to view homes before we had to fly out. We also told her whatever home we chose, must be ours and ready to move in, in 17 days! Yes! It sounds crazy to expect something like that, and it was, but she pulled it off! We emailed her our dream list of homes on a Friday. It was 44 homes total. She completely dedicated her entire Saturday and Sunday to us, from sun up to sun down. We felt like royalty. Over the course of her Friday before our visit, she managed to arrange showings of all 44 homes with their listing agents. We did 22 homes on Saturday and 22 on Sunday! She never acted annoyed or bothered at all! She patiently went through all 44 homes with us. Needless to say our 44th house was visited on Sunday afternoon and we never found our dream home. Later that day, from out hotel, my wife and I found what we thought was the one on Zillow. We let her know and within hours she had arranged the showing and drove out to meet us at house number 45! It was the one! She sat down in a coffee shop with us, and made sure all the paperwork was done before we had to catch our flight back to North Carolina! She put in the offer for us and it was instantly accepted with every single one of our terms! We flew out of ABQ the next day and begged her to make the keys ours in 17 days when we were moving to ABQ permanently. She did it! It seemed like she was working 6am to 10pm on closing for us over those next 17 days. She was doing it all. Calling us, our bank, the listing agent. She honestly made the impossible, possible and moved at light speed! My family and I will always owe an immense debt of gratitude to Lisa Hebenstreit and to this day, are still in awe of her one of kind in the world type of dedication and kindness. I promise you, a better realtor does not exist! She honestly made our home buying experience an absolute dream come true. Thank You, thank you, thank you Lisa!
Will & Michelle
12/04/2014 -
Bought a home in 2014.
I very much enjoyed working with Lisa. She was professional and personable and was tireless in helping me find a new home. She also provided professional advice on difficult sale of my existing home. She was knowledgeable, patient and always professional.
Kay K.
08/27/2014 -
Bought a Single Family home in 2014 in Academy Estates East, Albuquerque, NM.
Lisa took on our request to help us buy a property that she had never seen. We found the house and decided to make an offer, then realized we needed our own agent - not the seller's agent. Lisa's expertise was apparent from the first conversation. She worked with us through a difficult negotiation and now we're living in our new home! We will work with Lisa for all our future property needs in Albuquerque.
Diana & Jay
08/11/2014
Bought a home in 2014.
Lisa helped us purchase our Dream Home! Because of her knowledge of and expertise on Foreclosures, we got a great deal on our purchase. Not only is she professional, she is also very personable. During our buying process,we learned a lot from her. She showed us that patience is a virtue and it payed off. She also provided us guidance and advice on renting or selling our existing home. We will not hesitate to refer her to anyone interested in buying or selling a home. Thank You Lisa!
Clyde & Cynthia
06/11/2014
Bought a home in 2014
Lisa was a wonderful buyer's broker for us. We were referred to her by some of our friends and will definitely recommend her to anyone in the future. We could not have bought the perfect house without her. My wife and I were first time home buyers and really didn't know much of anything about buying a house. Lisa walked us through every step of the way from looking at houses, to closing, and even some last minute items that came up after closing. She showed us dozens of houses over the course of 6 months (we were very picky first time buyers) and gave sound advice about the properties we were considering. She really made the process easier for us and I would not be sitting in my new home right now writing this review without her!
Frank & Collin
05/23/2014 -
Bought a home in 2014.
An excellent buyer's broker! She helped us greatly with our search for a house and skillfully guided us through the whole buying process. She also has a wealth of contacts that she can recommend for such things as financing, roof repair, lock changing, etc.
David T.
04/02/2014 -
Bought a Single Family home in 2014 in Academy Hills Park, Albuquerque, NM.
Lisa did a fabulous job finding us a house. We had a several specific requests including finding a house in our same neighborhood. This took 2-3 years but she never lost her patience and showed us many homes. When we found one she was very knowledgeable about the many details that are involved. She made it so easy for us and we would never use anyone else.
Carl & Lynne S.
04/02/2014 -
Bought a Single Family home in 2014 in N Campus, Albuquerque, NM.
Most impressive I found her willingness to go along with my own plans - which was a completely different approach. I had created a list of 80 (yes, that's eight zero) houses. About half of them I wanted to take a look in, the rest I only wanted to visit in a "drive by". And all should be done within 2 days. The catch is - I usually know within a few minutes, sometimes even with a first look, if a house is interesting or if we can leave immediately. With this strategy we could not only visit everything I wanted to see, but could go over the houses which became favorites a second time � and still were finished by 4:00 PM the second day. Now I know this marathon is not for everyone � but I thank Lisa for going through with me and bringing everything to a good end. Many realtors know their stuff, but her investment in me as a client was just the extra tick deeper. She certainly was instrumental in bringing this endeavor to a happy ending.
Michael, Sept. 2013
Thank you very much for your assistance with this. I have told numerous people about your business and had only very positive things to say about you. In fact, one of the potential buyers even contacted me about your service and I recommended you enthusiastically to him. Needless to say, we were very, very pleased with the help you provided. We would have lost money if I had found it necessary to hire a real estate agent and then pay a 6% commission. Thank you, again, for your competent, prompt, and clear help.
Diane and Fletcher, September 16, 2013
My wife and I were buying our first house when we went to Lisa. She was prompt, dedicated, considerate, committed, and amiable. We knew we wanted a buyer's agent which is how we found Lisa's name amid many others, but her simple and inviting website drew us straight to her. It was in the entire process that Lisa shined, from searching for listings to visiting houses straight through to closing. She helped fill us in with her expertise and wisdom when we had questions, never hesitated to voice our concerns to appropriate parties, and she was our first and best advocate when our inexperience invited opportunities to be taken advantage of. Thank goodness for Lisa because no one could ever have taken advantage of us with her at our side. It goes without saying that we will recommend Lisa to everyone we ever know who needs a house and we recommend her to you, too.
2013, Theodore H. and Amy K
Lisa is very good at what she does. She took all 4 of us to many, many houses. With a crowd not everyone agrees on what they like. Lisa managed this family dynamic with great diplomacy. She represented us skillfully in negotiations with the seller and their agent. I would definitely use Lisa again. 2013, Ann
My husband and I recently hired Lisa as our Buyer's Broker. Having gone through the process twice before, we would definitely recommend using Lisa. She knows the area and its quirks very well! 2012, Dave and Emily
Lisa is the best of the best!! She is the person you would want on your side when buying a home. She is organized, efficient and very knowledgeable of the real estate market. She is your best friend during one of the most stressful and exciting times of your life. 2008, Sherry
I was in a hurry to find a home in 2009. I called Lisa and she turned on the engine to finding me a home. What I needed was very specific (location ,price,terms). She sent me 8-10 listing a week that fulfilled my needs to a T. Once the weekend rolled around we were off and looking. I often found homes and instantly visualized living there. Lisa would notice things that would be a pricey problem later. The complete opposite of other agents I have dealt with since, who often glossed over negatives to make a sale. She and I looked at 20-30 houses. I am so glad I worked with Lisa because I am still in love with my home three years later. Last year she was a big help when I was going to sell my deceased fathers home (she looked, helped price and told me about comparisons in the neighborhood). I will always work with Lisa as my five star pro. 2009, David
Lisa is very professional and knowledgable concerning the area we are interested in as well as the schools in that district. She is quick to notice positive and possible problems at each property we review. She is especially patient with me, as we are still searching for the perfect home to meet the needs of our family. 2011, Karen
My wife and I had a great experience with Lisa as our broker. She was very responsive to our requests. Lisa was very professional and as a result, we have referred her to our family and friends that have looked for homes in the Albuquerque area. 2010, Paul
Lisa Hebenstreit is a very professional and thorough realtor. She goes the extra mile for her clients. I am an inactive realtor and know no other realtor with her exemplary qualifications and reputation. Will always work with Lisa. 2012, Mary
Lisa has been a total professional during a challenging home purchase. She has made sure the process continued to progress despite the challenges of dealing with a bankruptcy trustee. She has been meticulous with the documents. She is very responsive and easy to contact. I would recommend Lisa and intend to use her on future home purchases. 2012, Dawn
Lisa fit my personality perfectly. I was well prepared to buy a house, but it was still quite overwhelming at times. Lisa's knowledge of good neighborhoods and what houses will sell quickly, and what houses will sit was very helpful. More helpful was how on the ball she was, responding to questions and needs almost immediately, and always checking on my interests. I started out looking at houses myself, and hiring Lisa was the smartest thing I did. I would not have ended up with the great deal on the great house I got. I would recommend Lisa even if you aren't a first-time home buyer. 2012, Thomas
Lisa helped us find a duplex in Albuquerque. We live in the Phoenix metro area where it is very hot in the summer. We have three grand children living in ABQ and thought it would be nice to spend summers there where we could be cooler and play with the kids. We started lookiing for condos. Lisa was very accomodating and patient taking us all over the city while we tried to decide we wanted. She listened carefully while my wife and I discussed the pros and cons of each place. At the end she found us a duplex close to the kids and at a price that appraised well under the market. To top it off, we have rented half of the duplex, which is now paying for itself. Lisa is a great agent. I would recommend her to my best friends. 2011, Nick and Mary Ann
Susan,‎ - Nov 8, 2011
Lisa helped me sell my home in about 3 months compared to the 9 months I had it listed with ***** and not even one offer. You will be wasting your time and money letting someone else sell YOUR home. I sold my home because I could show off all it's best features to prospective buyers and address all of their questions and concerns immediately. Lisa had all the products, information and paperwork I needed for the whole selling/offer/closing process. She was always available and as involved as I needed her to be. After the sale of my home she spent six months helping me find my new home. Lisa is a true professional, an expert in the business and one of the most likable people I have ever met. I look forward to working with her again!
Daniels,‎ - Oct 27, 2011
Lisa is a charming, personable, and very professional agent. She is meticulous and hard working at everything she does in her profession and her clients are obviously very happy with her. Her ease and patience make the stress of home buying and selling melt away. We couldn't be happier!
Kat, Aug 31, 2011
Lisa...great! honest approach, effective, aggressive, when needed....available all the time, quick and thorough follow through...patient, as well...she doesn't drop the ball....she can do it all...represent the buyer or seller...quality professional expert in her field.
Veronica, Jul 19, 2011
So pleased with the service! Working with Lisa was wonderful. She has great attention to detail, calm, professional, and so helpful. She answered our endless questions thoughtfully and helped walk us through the process of buying our first home. I would highly recommend her to my friends and family.
Trudy, Jan 26, 2011
I have used Lisa's fsbonm.com to sell 3 houses in the past, and just recently used Lisa as my
buyer's agent with buying another home. Throughout the years, Lisa has been thorough, knowledgable, tactful and persistent with every detail imaginable. She has gone to great extent and effort to ensure that every question I had was completed answered, every person involved with the purchase of my home did 100% of their job, and that every piece of paperwork involved in the offer, purchase and closing of my home was absolutely right and thorough. Lisa's professionalism is proven through the years and her relationships with others involved in all the various aspects of the real estate business are mutually respectful and demanding of excellence. She has a way in dealing with clients that make it easy to trust her and know she'll be there 110% for you. She has spent many hours in serious negotiations fighting for my cause, and it made for a successful transaction, where I think with alot of other realtors, the deal would have fallen through. I would not hesitate to recommend Lisa and her fsbonm.com website to anyone. She is a wonderful person with a great sense of humor, and a terrific negotiator to have on your side.
Heather H, Jan 25, 2011
Wonderful experience. Lisa is a great
agent. Buying our home with Lisa definitely helped ease some of the stress from myself and my husband. There were even times our loan officer asked for something and we had no idea what he was asking for. Lisa talked to him to help figure out what he needed and we had no problems completing our loan. She is friendly and professional and great with children too. I would definitely ask Lisa to be my
agent again.
Kristine, Jun 8, 2010
Outstanding service! We had a great experience buying a home with Lisa as our
agent. The whole process, which definitely included some stressful negotiations, was made so much easier and more pleasant by Lisa's communication style, professionalism and expertise. She was helpful and flexible from our first phone conversation all the way to closing the deal!!! I would not hesitate for even a second to use her services again or recommend her to friends and family.
Don, Apr 1, 2010
Painless! I chose the MLS option to sell my house. The process through Lisa's agency was painless and I liked having more control over the marketing strategy. The timing must have been right because I had a signed contract twelve days after the listing was activated. I tried to sell using a full service agent two years ago and failed to receive one offer after six months. I would definitely recommend going this route if you have any experience at all in selling a previously owned house.
Vickie, Mar 13, 2010
Great Experience! Thanks to Lisa, I was able to sell my house quickly and saved thousands of dollars. Lisa has great expertise and is there to help and support you along the way. I would definitely use this service again!